Returns & Refunds

Peninsula Distilling handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.

We want you to be 100% happy with your order and it is our aim to ensure that all products supplied to all customers arrive in perfect condition.

Peninsula Distilling accepts that on some rare occasions a bottle may have a faulty seal or become damaged in transit. Should a product arrive with such issues (and due to no fault of the purchaser) we are happy to replace or provide a credit note for the amount of the purchase. In some cases, photographic evidence will be asked for upon review.

Should you wish to return your order, please notify us within 7 days of purchase with a valid reason for return. If we are unable to resolve your complaint or further assist you, we will process a refund or exchange upon timely receipt of the goods purchased. Unopened goods that were delivered in error, are damaged or defective, will be refunded in full including the cost of delivery. Refunds will be processed promptly and payment made by the same method that you made payment. All refunds are made at the discretion of Peninsula Distilling.

The quickest way to obtain a refund or exchange is to contact us directly at admin@peninsuladistilling.com.au , where a member of our team will be able to assist you further. Please return all items to the following address: Peninsula Distilling, Unit 2, 293 MacDonnell Road, CLONTARF  QLD  4019.